打电话时，你可以这样说。。。
[i=s] 本帖最后由 evaxiaofan 于 2010-11-29 11:19 编辑 [/i][b][font=Arial][size=2]Useful telephone vocabulary and phrases in English[/size][/font][/b]
[b][font=Arial][size=2]►Making contact[/size][/font][/b] [list][*][font=Arial][size=2]Hello/Good morning/Good afternoon ..[/size][/font][*][font=Arial][size=2]This is John Brown speaking.[/size][/font][*][font=Arial][size=2]Could I speak to .......... please?
I'd like to speak to .......... please. [/size][/font][*][font=Arial][size=2]I'm trying to contact ..........[/size][/font][/list]
[b][font=Arial][size=2]►Giving more information[/size][/font][/b]
[b][font=Verdana][size=1][color=#000000] •[/color][/size][/font][font=Verdana][size=1] [/size][/font][/b][font=Arial][size=2]I'[/size][/font][font=Arial][size=2]m calling from Tokyo/Paris/New York/Sydney
[/size][/font][b][font=Verdana][size=1][color=#000000]• [/color][/size][/font][/b][font=Arial][size=2]I'm calling on behalf of (Mr. X ...)[/size][/font]
[font=Arial][size=2][/size][/font]
[font=Arial][size=2][b]►Taking a call[/b][/size][/font]
[b][font=Arial][size=2] [font=Verdana][size=1]• [/size][/font][/size][/font][/b][font=Arial][size=2]X speaking Can I help you?
[b]►Asking for a name/information[/b][/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Who's calling please? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Who's speaking?[/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] •[/size][/font][/b] Where are you calling from? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Are you sure you have the right number/name?
[b]►Asking the caller to wait[/b][/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Hold the line please [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Could you hold on please [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Just a moment please
[b]►Connecting[/b][/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Thank you for holding [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]The line's free now ..... I'll put you through [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]I'll connect you now / I'm connecting you now.
[b]►Giving negative information[/b] [/size][/font][list][*][font=Arial][size=2]I'm afraid the line's engaged. Could you call back later? [/size][/font][*][font=Arial][size=2]I'm afraid he's in a meeting at the moment [/size][/font][*][font=Arial][size=2]I'm sorry. He's out of the office today / He isn't in at the moment. [/size][/font][*][font=Arial][size=2]I'm afraid we don't have a Mr/Mrs/Miss ... here [/size][/font][*][font=Arial][size=2]I'm sorry. There's nobody here by that name. [/size][/font][*][font=Arial][size=2]Sorry. I think you've dialled the wrong number.
I'm afraid you've got the wrong number.[/size][/font][/list]
[font=Arial][size=2][b]►Telephone problems[/b][/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]The line is very bad. Could you speak up please? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Could you repeat that please? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]I'm afraid I can't hear you. [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Sorry. I didn't catch that. Could you say that again please?
[b]►Leaving/taking a message[/b][/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Can I leave/take a message? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Would you like to leave a message? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Could you give him/her a message? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Could you ask him/her to call me back? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Would you like him/her to call you back? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Could you tell him/her that I called? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Could you give me your name please? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]Could you spell that please? [/size][/font]
[font=Arial][size=2][b][font=Verdana][size=1] • [/size][/font][/b]What's your number please? [/size][/font] :qq49] thk for you supporting~~:qq81]
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