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zhoujiazui741 发表于 2011-3-15 16:22

职场美语说礼节:跟同事不能随便吵架

陈豪在北京的ABC美国公司工作。他去找美国同事Amy。
(Office ambience)
CH:Amy, **** Hidden Message *****
A:I'm glad he is not around. I don't know what he did, but you need to calm down before you talk to him.
C:**** Hidden Message *****
A:When we are angry, we say things that we don't necessarily mean; but we can't retract them after they are said.
C:**** Hidden Message *****A:Remember, you are going to have to work with him for a long time unless you plan to leave. If you chew him out now, you will have a difficult, if not impossible, time, rebuilding your relationship. Now tell me what the problem is.
C:**** Hidden Message *****
A:So you agreed?
C:**** Hidden Message *****
A:I understand why you are upset, and rightfully so. I still suggest that you take time to calm yourself and then plan when and how you will confront him. You can't simply run him down in the hall and have it out.
C:**** Hidden Message *****
A:It will only make matters worse. Let's talk after work today and try to avoid Marshall in the meantime.
******
下班以后陈豪又见到了Amy。
A:Chen Hao, how are you feeling now? Still angry?
C:**** Hidden Message *****
A:May I suggest that you choose a time and place to talk to him?
C:**** Hidden Message *****
A:First of all, don't interrupt him when he is working. If the time is not right for him, he may resent your interruption and won't be agreeable to hearing you out.
C:**** Hidden Message *****
A:Choose a place to meet with him where others cannot overhear your conversation. This issue is between you two, so keep it private. You don't want to expose your problem to office gossip or draw anyone else in.
C:**** Hidden Message *****
A:This will not be the time to take up all sorts of issues with him. Stay focused on what is bothering you now. Otherwise, he will just think that you are whining.
C:Amy, **** Hidden Message *****
A:First, take time to calm down. Select a private spot to talk. Plan what you will say and know what you want the outcome to be.
C:**** Hidden Message *****

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