职场口语---退货赔偿
[p=30, 2, left][color=#000000][font=Times New Roman]A[/font][font=宋体]：[/font][font=Times New Roman]Grand Department, what can I do for you?[/font][/color][/p][p=30, 2, left][color=#000000][font=Times New Roman]A[/font][font=宋体]：宏伟公司，我能帮您做点什么？[/font][/color][/p][p=30, 2, left][color=#000000][font=Times New Roman]B[/font][font=宋体]：[/font][font=Times New Roman]It’s the electric rice cooker. It can not cook the rice well.[/font][/color][/p][p=30, 2, left][color=#000000][font=Times New Roman]B[/font][font=宋体]：是关于电饭锅，米饭煮不熟。[/font][/color][/p][p=30, 2, left][color=#000000][font=Times New Roman]A[/font][font=宋体]：[/font][font=Times New Roman]What would you like us to do?[/font][/color][/p][p=30, 2, left][color=#000000][font=Times New Roman]A[/font][font=宋体]：您希望我们帮您做什么？[/font][/color][/p][p=30, 2, left][color=#000000][font=Times New Roman]B[/font][font=宋体]：[/font][font=Times New Roman]I want to have it returned.[/font][/color][/p][p=30, 2, left][color=#000000][font=Times New Roman]B[/font][font=宋体]：我想退货。[/font][/color][/p][p=30, 2, left][font=Times New Roman][color=#000000] [/color][/font][/p][p=30, 2, left][font=宋体][color=#000000][b]情景再现[/b][/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Clerk: Grand Department, what can I do for you?[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]职员：宏伟公司，我能帮您做点什么？[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Mary: It’s the electric rice cooker. It can not cook the rice well.[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]玛丽：是关于电饭锅，米饭煮不熟。[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Clerk: Have you done everything according to the instructions?[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]职员：您都按照使用哪个说明操作的吗？[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Mary: Of course, what’s more, this not the first time I use an electric rice cooker.[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]玛丽：当然，而且这不是我第一次使用电饭锅。[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Clerk: Then what would you like us to do? Can we repair it for you?[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]职员：那么您希望我们帮您做什么？我们能帮您修修吗？[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Mary: No, I’m really disappointed with you. I want to have it returned.[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]玛丽：不，我真的对你们很失望。我想退货。[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Clerk: It’s OK, please bring all the details. And we are really sorry about that.[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]职员：好的，请您把详细资料都带过来，我们真的很抱歉。[/color][/font][/p][p=30, 2, left][color=#000000][font=Times New Roman]Mary: Are you available this afternoon[/font][font=宋体]？[/font][/color][/p][p=30, 2, left][font=宋体][color=#000000]玛丽：今天下午行吗？[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Clerk: We’re at your service at any business time.[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]职员：营业的时间内我们都为您服务。[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000] [/color][/font][/p][p=30, 2, left][font=宋体][color=#000000][b]语境快递[/b][/color][/font][/p][p=30, 2, left][color=#000000][font=宋体]与“退货”有关的表达有很多种：[/font][font=Times New Roman]cancel the orders [/font][font=宋体]“取消订单[/font][font=Times New Roman]”[/font][font=宋体]，如：[/font][font=Times New Roman]Due to the depression of economy, we have to cancel the orders. [/font][font=宋体]由于经济萧条，我们不得不取消订单。[/font][font=Times New Roman]Get a refund “[/font][font=宋体]得到退款”，如[/font][font=Times New Roman] I would like to return the goods and get a refund. [/font][font=宋体]我想退货得到退款。[/font][/color][/p][p=30, 2, left][font=Times New Roman][color=#000000] [/color][/font][/p][p=30, 2, left][font=宋体][color=#000000][b]应急典句[/b][/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]What should we do to compensate?[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]我们应做什么来赔偿呢？[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]The new television had a guarantee with it.[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]这台新电视机有保修单。[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Don’t worry. We will send the serviceman.[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]别着急，我们就派修理工人过去。[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]May I see your invoice?[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]我能看看你的发票吗？[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000]Our fridge keeps making the strange noise.[/color][/font][/p][p=30, 2, left][font=宋体][color=#000000]我们的冰箱总是发出奇怪的声音。[/color][/font][/p][p=30, 2, left][font=Times New Roman][color=#000000][/color][/font][/p][p=30, 2, left][font=宋体][color=#000000][b]词语锦囊[/b][/color][/font][/p][p=30, 2, left][color=#000000][font=Times New Roman]after service [/font][font=宋体]售后服务，[/font][font=Times New Roman]be guaranteed against…..[/font][font=宋体]保证不会[/font][font=Times New Roman]…..,guarantor [/font][font=宋体]保证人，[/font][font=Times New Roman]guaranty[/font][font=宋体]保证书，[/font][font=Times New Roman]a refund of a deposit [/font][font=宋体]保证金的退款，[/font][font=Times New Roman]poor quality [/font][font=宋体]质量差，[/font][font=Times New Roman]defect [/font][font=宋体]欠缺，[/font][font=Times New Roman]mend [/font][font=宋体]修理，[/font][font=Times New Roman]fix a machine [/font][font=宋体]修理机器[/font][/color][/p]页:
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