Chaos as New Terminal Opens 新航站楼的混乱
[audio]http://www.24en.com/bbc/dl_mp3/bbc_heathrow_terminal_528.mp3[/audio][color=#3f3f3f][font=Verdana, 宋体, helvetica, arial, sans-serif][size=12px][p=21, 2, left]London Heathrow is the biggest airport in the UK, and it also [b]handles[/b] more[b]international passenger traffic[/b] than any other airport in the world. For this reason, [b]expansion[/b] was planned and on 27th March a fifth terminal opened to help [b]to cope[/b] with the many passengers that pass through the airport.[/p][p=21, 2, left]The new terminal has taken a long time to plan and build. The idea was first [b]proposed[/b] back in the 1980s.[/p][p=21, 2, left]The opening of it has been talked about widely in the media in the UK and [b]expectations[/b] were high for the ￡4.3 [b]billion[/b] (60.2 billion RMB) project.[/p][p=21, 2, left]However, in spite of long preparations at Terminal 5 ahead of the [b]grand opening[/b], things soon descended into chaos.[/p][p=21, 2, left]There were problems [b]from the outset[/b] as staff had difficulties finding car parking spaces and getting through security to get into the building. This consequently caused a delay when passengers started to arrive and[b]adequate[/b] numbers of staff were not in place.[/p][p=21, 2, left]Long passenger [b]queues formed[/b] and the slow start meant that everyone had [b]to play catch-up[/b] from the beginning.[/p][p=21, 2, left]Staff were having problems using the new systems and [b]a baggage handler[/b] told the BBC, it was all "[b]a [url=http://d.24en.com/s/?wd=sham]sham[/url]bles[/b] the moment the doors opened".[/p][p=21, 2, left]The terminal has been designed to handle 12,000 bags an hour but due to a reported "[b]lack of[/b] training and essential support that was promised",[b]a backlog[/b] of luggage soon [b]materialised[/b].[/p][p=21, 2, left]By lunchtime on that first day, 20 flights had been cancelled to try and[b]alleviate[/b] the problems. Flights continued to be cancelled in the days following the opening and up to 28,000 bags have now had to be placed in [b]temporary storage[/b].[/p][p=21, 2, left]BA, the only airline operating at Terminal 5 says it is working to clear the backlog, but the negative publicity caused by this [b]fiasco[/b] has not helped the airport or the airline's reputation at all.[/p][/size][/font][/color]
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