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yoyo530521 发表于 2009-2-5 10:39

激励团队的几个方法

[b]Several Ways to Inspire Your Team[/b]

One of the most important guidelines for leading and managing teams comes down to three words: “Communicate to inspire.”

As leaders we must understand how we talk–or more important, how we think we talk. One of the key questions to ask ourselves is, “Do I say what I think I mean? Or do I say what I mean?”

While we may think that we always say what we mean, many times we don’t. When we’re busy, [b]distracted[/b][b](adj.[/b][b]心不在焉的)[/b]or rushed, we may not think before we talk. Other times, we may become so emotional that we speak from a place of anger, fear or [b]humiliation(n.[/b][b]羞辱)[/b] instead of being positive and inspiring.

Managers need to convey their message as clearly as possible and deliver its truest meaning.

Jack Welch is quoted as saying “Be [b]candid(adj.[/b][b]坦白的,[/b][b]公正的)[/b] with everyone.” Leaders must form each message with [b]deliberate[/b][b](adj.[/b][b]深思熟虑的)[/b]intent to communicate an idea and deliver it in a way that leaves no room for misunderstanding.

A leader’s words must serve a great cause, emotionally connecting the listener to the leader’s vision.

The essential principle of all communication is simply this: everyone matters.

Here are several ways to deliver communications that inspires your team:
[i]Honor and value every individual in the group. Imagine that you are having a one-on-one conversation with each person in any group you’re speaking to.[/i]
[i]Be yourself at all cost, no matter the topic or group. [/i]
[i]Continually ask yourself if there is a better, more efficient, livelier or fresher way to say something.  Change your language and figures of speech to keep the attention of your team members. [/i]

领导和管理团队最重要的一条准则即是“激励式沟通”。
作为领导者,我们必须了解该如何交谈,更重要的是对交谈持何种想法。其中一个需要问我们自己的关键问题就是:我所说的是我所认为的意思吗?我所说的是我想传达的吗?
我们往往认为自己能够表达出自己想表达的观点,但事实并非如此。当我们事务繁忙的时候,分心的时候或者匆忙的时候,我们可能不假思索地说话。另一些时候,我们可能因为情绪化而从愤怒,敬畏或者羞辱的角度说话,而不是以积极与激励的态度进行交流。
管理者需要传达尽可能清晰的信息,并且以诚实的方式陈述。
杰克·韦尔奇曾经质疑过“对每个人率直”这句话。领导者需要在组织每次谈话时都经过深思熟虑以清楚传达意思,且不给误解留下任何空间。
领导者的用词会起到很大的作用,在情绪上影响着听众对领导者观点的理解。
所有交流的准则中,至关重要的一条就是:“每个人都重要”。
有几个方法通过交流来激励你的团队:

尊重和重视团队里的每一个人,假想你正和团队里每一个人进行1对1的谈话。
尽全力做你自己,无论面对什么话题和什么团队。
经常反思是否有更好的、更有效的、更生动的方法来说一些事情。
改变你的语言,运用修辞手法来吸引团队成员的注意力。

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