四级练习2012.07.18
[audio]http://sound.yywz123.com/tingbbs/cet4/cet420120718.mp3[/audio]The way to complain is to act (1)___________________. If your complaint is immediate, suppose you got the wrong order at a restaurant, make a polite but(2)________________. When the manager comes, ask his or her name. And then state your problem and what you expect to have done about it. (3)____________ Shouting or acting rude will get you nowhere. But also be firm in making your complaint.
**** Hidden Message ***** 1. business like and be important
2. firm request to see the manager
3 .Be polite 1 bussiness like and important
2 firm request to see the manager
3 Be polite.
听力退化啊 Business like and important
Firm request to see the manager
Be polite:pig37) 支持一下吧,确实是不错的贴子。 1. businesslike like and important
2.firm request to see the manager
3.Be polite 1. business like under important
2. firm request to see the manage
3. be polite
页:
[1]