英语听力论坛's Archiver

kobe 发表于 2017-11-2 00:08

对酒店的服务不满意,如何“优雅”的投诉?

[size=4][font=Tahoma,]Top Sentences 例句:[/font]

[color=#444444][font=Tahoma,]1. The light in this room is too dim.[/font][/color]

[color=#444444][font=Tahoma,]这房间里的灯光太暗了。[/font][/color]

[color=#444444][font=Tahoma,]2. Can you change the room for me? It's too noisy.[/font][/color]

[color=#444444][font=Tahoma,]能给我换个房间吗?这儿太吵了。[/font][/color]

[font=Tahoma,]Dialogue 对话:[/font]

[font=Tahoma,]Man:[/font][color=#444444][font=Tahoma,] Could I see the hotel manager please? I have a complaint.[/font][/color]

[color=#444444][font=Tahoma,]男士:我能见经理吗?我要投诉。[/font][/color]

[font=Tahoma,]Manager:[/font][color=#444444][font=Tahoma,] Can I help you?[/font][/color]

[color=#444444][font=Tahoma,]经理:我能帮助您吗?[/font][/color]

[font=Tahoma,]Man: [/font][color=#444444][font=Tahoma,]Yes. I checked in your hotel on Wednesday. During my staying here, something made me feel uncomfortable.[/font][/color]

[color=#444444][font=Tahoma,]男士:可以。我周三入住了你们的宾馆。在我入住期间,很多事情让我感觉很不舒服。[/font][/color]

[font=Tahoma,]Manager:[/font][color=#444444][font=Tahoma,] I'm all ears.[/font][/color]

[color=#444444][font=Tahoma,]经理:我很乐意倾听。[/font][/color]

[font=Tahoma,]Man:[/font][color=#444444][font=Tahoma,] First when I checked in, the receptionist complained that I didn't make a reservation. But, is it necessary to make a reservation for each time?[/font][/color]

[color=#444444][font=Tahoma,]男士:首先,我入住时,接待员抱怨我没有预订,但是,有必要每次都预订吗?[/font][/color]

[font=Tahoma,]Manager:[/font][color=#444444][font=Tahoma,] No, it's not necessary.[/font][/color]

[color=#444444][font=Tahoma,]经理:不,没有必要每次预订。[/font][/color]

[font=Tahoma,]Man: [/font][color=#444444][font=Tahoma,]Second, in the guest room, some facilities had problems. Some lights couldn't turn on. There is no hot water in the washroom. And TV channels are too limited.[/font][/color]

[color=#444444][font=Tahoma,]男士:其次,客房设施有很多问题。灯有的不亮,卫生间里还没有热水,而且电视频道也很有限。[/font][/color]

[font=Tahoma,]Manager: [/font][color=#444444][font=Tahoma,]I'm sorry to hear that.[/font][/color]

[color=#444444][font=Tahoma,]经理:很抱歉给您带来不便。[/font][/color]

[font=Tahoma,]Man:[/font][color=#444444][font=Tahoma,] The last, the service for guest room was too slow, and the staff was in a bad service attitude.[/font][/color]

[color=#444444][font=Tahoma,]男士:最后,客房服务非常慢,而且服务员态度不好。[/font][/color]

[font=Tahoma,]Manager: [/font][color=#444444][font=Tahoma,]I'm terribly sorry to hear that. I'll attend to it immediately.[/font][/color]

[color=#444444][font=Tahoma,]经理:很抱歉出现这种事情,我会马上处理。[/font][/color][/size][size=4]
[/size]
[size=4]
[/size]
[size=4]
[/size]

页: [1]

Powered by Discuz! Archiver 7.2  © 2001-2009 Comsenz Inc.