2010-8-23 听写练习：让客户息怒
:qq73]listen to the mp3 carefully and then write down what you heard to gain the score.[b]让客户息怒[/b]
A：你好，我想找阿伦·卡特莱特讲话。
B：我就是，我能效劳吗？
A：我当然希望如此。我要停止和你们做生意了。
B：非常抱歉，夫人。您能在电话里告诉我是什么问题吗？或者您希望我到您办公室去一趟？
[wma]http://Mp3.en8848.com/officeen/www.en8848.com.cn-149.mp3[/wma]
**** Hidden Message ***** -Hello, I need to speak within Allen Karcright.
-This is he, may I help you?
-I certainly hope so. I'm abort to doing buisness with your office.
-I'm sorry, madam, can you tell me what the problem is over the phone? Or would you like me to go to your office? -Hello. I need to speak with Allan Carterwright.
- This is he. May I help you?
-I certainly hope so, I am about to stop doing business with your office.
- I’m very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office? Hello ,I need to speak with Allen Carterwright.
This is he. May I help u?
I certainly hope so.I abort to stop doing bussiness with your office.
I'm sorry madam.Can you tell me what the problem is over the phone or would you like me go to your office? [table][tr][td]-Hello. I need to speak with Allan Carlit.
- This is he. May I help you?
-I certainly hope so, I am about to stop doing business with your office.
- I’m very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office?[/td][/tr][/table] -Hello, I need to speak within Allen Carcright.
-This is he, may I help you?
-I certainly hope so. I'm about to do stop buisness with your office.
-I'm very sorry, Madam, can you tell me what the problem is over the phone? Or would you like me to go to your office? Hello, I need to speak within Allen Karcright.
-This is he, may I help you?
-I certainly hope so. I'm abort to doing buisness with your office.
-I'm sorry, madam, can you tell me what the problem is over the phone? Or would you like me to go to your office? Calm the customer's anger
A:Hello. I need to speak with Allan Carlit.
B:- This is he. May I help you?
A:-I certainly hope so, I am about to stop doing business with your office.
B:- I’m very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office? -Hello. I need to speak with Allan Carlit.
- This is he. May I help you?
-I certainly hope so, I am about to stop doing business with your office.
- I’m very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office? A: Hello, I need to speak to Alan Cartier right.
B:It is me, May I help you?
A:I certainly hope so. I'm about to stop doing business with your office.
B:I'm very sorry, man.Can you tell me what the problem is over the phone or would you like me to go to your office? Hello, I want to speak with Alan Kartlite.
This is it, may I help you.
I'm certainley holp so. I am about to stop doing business with your office.
I'm very sorry, madam. Can you tell me what the problem is over the phone, or would you like me to go to your office? A:Hello,I need to speak Allen.Cartwhite
B:This is he.May I help you?
A:I'm certainley hope so.I will stop business with your office.
B:I'm very sorry,madam.Can you tell me what the problem of the phone or will you like me to go to your office? :qq83]Hello,I need to speak with Allen Karcright .
This is he .May I help you ?
I certainly hope so . I'm abort to doing buisness with your office.
I'm very sorry madam .Can you tell me what the problem is over the phone or would you like me to go to your office? A
B
A
B Hello, I need to speak to
This is he ,may I help you.
I certainly hope so.I'm about to stop business to your office.
I'm very sorry about that.Can you tell me the problems over the phone or you'd like me to go to your office. A: Hello, I need speak with Alan Karacte.
B: This is he. May I help you?
A: I certainly hope so. I'm about stop in business with your office.
B: I'm very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office? [i=s] 本帖最后由 sjzlhj 于 2010-8-24 12:48 编辑 [/i]
A：Hello, I need to speak with Alen Cartwright.
B: This is he. May I help you?
A: I certainly hope so. I ‘am about to stop doing business with your office.
B: I’m very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office? hello, i need to speak---
This is he. May I help you?
I certainly hope so. I am about stop doing business with your office.
I am sorry, madam. Can you tell me what the problem on the phone, or would you like me to go to your office? ---Hello,I need to speak to Allen.Cartlet.
---This is he.May l help you?
---I certainly hope so,I'm abort doing buisness with your office.
---I am very sorry.madam.Can you tell me what's the problem over the phone?ro would you like me go to your office? A:Hello, I need to speak with Allan Karterite.
B:This is he, may I help you?
A:I certainly hope so. I'm abort to start doing business of your office.
B:I'm very sorry, Madam. Could you tell me what the problem is over the phone? Or would you like me to go to your office? A:Hello,I need to speak to Allen Cartwright.
B:This is he,may I help you?
A:I certainly hope so.I'm about to stop doing business with your office.
B:I'm very sorry, madam.Can you tell me what the problem is over the phone?Or would you like me to go to your office? [font=宋体][size=3][color=#000000][/color][/size][/font][p=30, 2, left][font=Tahoma][size=3][color=#000000]Hello, I need to speak to [/color][/size][/font][/p][font=宋体][size=3][color=#000000][/color][/size][/font][p=30, 2, left][font=Tahoma][size=3][color=#000000]This is here. May I help you?[/color][/size][/font][/p][font=宋体][size=3][color=#000000][/color][/size][/font][p=30, 2, left][font=Tahoma][size=3][color=#000000]I certainly hope so I have bought
from your office[/color][/size][/font][/p][font=宋体][size=3][color=#000000][/color][/size][/font][p=30, 2, left][font=Tahoma][size=3][color=#000000]I am very sorry.can you tell me what the problemabout your pone or would you like me go to your office.[/color][/size][/font][/p][font=宋体][size=3][color=#000000][/color][/size][/font]
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