听力首页 听力教程 VOA慢速 英语歌曲 外语下载 英语小说 英语词典 在线背单词 听力论坛 韩语学习
听力专题 英语教材 VOA标准 英语动画 英语考试 资源技巧 英语翻译 单词连连看 听力家园 德语学习
听力搜索 英语导读 BBC英语 英语视频 英语电台 英语QQ群 外语歌曲   英语游戏 英语网刊 日语学习
当前位置: 英语听力论坛 » 【四级教室】 » 四级练习2012.01.09
返回列表 发帖

四级练习2012.01.09


       
       




(1)_____________________________________________.If your complaint is immediate, suppose you got the wrong order at a restaurant, make a polite but firm request to see the manager. When the manager comes, ask his or her name. And then state your problem and what you expect to have done about it. Be polite! Shouting or acting rude will get you nowhere. But also be firm in making your complaint. Besides, act important. This doesn’t mean to put on airs and say “do you know who I am?” What it means is that people are often treated the way they expect to be treated. (2)________________________________. The worst way to complain is over the telephone. You are speaking to a voice coming from someone you cannot see. So you can’t tell how the person on the line is reacting. It is easy for that person to give you the run-around. Complaining in person or by letter is generally more effective. If your complaint doesn’t require an immediate response, it often helps to complain by letter. If you have an appliance that doesn’t work, send a letter to the store that sold it. (3)_________________________________.Don’t spend a paragraph on how your uncle John to fix the problem and couldn’t.



本帖隐藏的内容需要回复才可以浏览

the way you complain is to act business like and important
if you act like someone who except afraid of the way to be granted,the chances are it will be granted
be business like and stick to the point
1

评分人数

TOP

返回列表