听力首页 听力教程 VOA慢速 英语歌曲 外语下载 英语小说 英语词典 在线背单词 听力论坛 韩语学习
听力专题 英语教材 VOA标准 英语动画 英语考试 资源技巧 英语翻译 单词连连看 听力家园 德语学习
听力搜索 英语导读 BBC英语 英语视频 英语电台 英语QQ群 外语歌曲   英语游戏 英语网刊 日语学习
当前位置: 英语听力论坛 » 【四级教室】 » 四级练习2012.10.30
返回列表 发帖

四级练习2012.10.30


       
       





W: Hello, Mr. Summerfield. How are you today?
M: Very well. Thank you, Ms. Green.
W: What can I do for you?
M: Well, unfortunately, there is a problem with the order we received from you yesterday. (1)_____________________.
W: Oh, dear, that’s bad news. I’m very sorry to hear that, and you don’t know how many packs are without manuals?
M: No, because we haven’t opened every pack. But in several of those that have been opened there are none, no manuals.
W: I’m very sorry about this inconvenience, Mr. Summerfield. (2)_________________________, and the manuals should arrive tomorrow or the day after at the latest.
M: All of them, right?
W: Yes. It maybe that some have them already, but we cannot be sure. So the best thing is to send out the manual for every pack.
M: Yes. Yes, I see. That would be great.
W: Please accept our apologies for this mix-up. (3)_______________________________.
M: Right. Thanks for your swift action.
W: Not at all. Thank you and goodbye for now. Do call if there is anything else.
M: All right. Thank you. Goodbye, Ms Green.
W: Goodbye.




本帖隐藏的内容需要回复才可以浏览

1. it seems we've not received the right quantity of manuals to suppose the telephone system
2. we'll send out the manuals this afternoon by express mail entirely our cost
3. I sure you'll do everything possible to find out why the mistake happened

TOP

返回列表