Customers will also be able to pay their bills electrically and even email questions to their bank. (1)____________________. One reason is that banks must compete for customers who will switch to another bank (2)_______________________.
The convenience of online banking appeals to the kind of customer banks most want to keep. That is, (3)___________________. Banks also want to take advantage of modern technology since they have moved to 21st century.
bank are creating online services for several reasons
if they're dissatisfied with the service they receive
people who are young, well-educated and have good incomes