M: Hello.
W: Hello, Sam. This is Kathy. Sorry to bother you.But I'm having a small problem I thought you might be able to help me with.
M: Sure, Kathy. What's up?
W: Well, you know Sarah and I moved into an apartment in May, over on the west side of town.(1)_______________________________________.
M: Yeah. What happened?
W: Well, the door doesn't lock,I guess the lock is too old. So we report it to Ms. Connors, the owner,she said she'd take care of it. But two weeks went by and nothing happened.
M: Did you get back in touch with her?
W: I got a repairperson to give me an estimate, and then I sent it to her.When I didn't hear from her, I had the repair done.(2)____________________________________. It's not expensive. Only a lock cost 80 dollars.
M: So what's the problem?
W: She called here very mad.She said she could have gotten the repair done for much less money.Now she's threatening to ask us to move out for not paying the full rent.
M: Hold on, Kathy. It does sound pretty serious.But I'm sure you can all sit down and work this out.
W: Well, you are a very skilled speaker. Can you join us when we talk to Ms. Connors？We're supposed to meet with her tomorrow night at eight.
M: Sure. I need to have a look at your contract.(3)_______________________________.Why don't I stop by at about 7:30?
W: Thanks, Sam. You're a lifesaver.
