The way to complain is to act (1)___________________. If your complaint is immediate, suppose you got the wrong order at a restaurant, make a polite but(2)________________. When the manager comes, ask his or her name. And then state your problem and what you expect to have done about it. (3)____________ Shouting or acting rude will get you nowhere. But also be firm in making your complaint.
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作者: longyuan 时间: 2013-12-9 18:00
dignity polite and important
firm request to see the manager
be polite
