R：Hi, I'm checking in. The last name is Rama.
嘿，我要办理入住，我的名字是拉玛。
C：Yes, here is your reservation. You have a standard room reserved for two nights. Is that right?
好，这是您的预订。您订了两个晚上的标准间，对吗？
R：Actually, no. It should be a suite. I had booked a non-smoking king.
不对，应该是一个套房。我还订了一个无烟房间的大床。
C：Oh, my mistake. The reservation is for a suite and it is a non-smoking room with a king bed. I'm sorry for the error.
噢，我弄错了。您订的是一个无烟的房间，并配有大床。抱歉我弄错了。
R：That's okay. I'm here a little early. Is it possible to check in right now?
没事。我到的有点早，我能现在就入住吗？
C：Sure, that's no problem. May I have your credit card? We need a credit card on file for your room charges and incidentals. 当然，没问题。能给我你的信用卡吗。我们需要您信用卡的信息，来支付您的房费与其它服务费用。
R：Here it is.
给。
C：Okay, now if you could please verify the room rate here, initial next to the X, and sign right here. How many keys will you need?
