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A: Hello,we'e been waiting for a lunch order for over an hour. Did you forget our order?
B:I'm sorry sir. Could you tell me your name and your order again, please? I'll check on the delay.
A:The name is Stand Morris, and the order is for two chef salad.
B:Thank you Mr. Morris. Please wait one moment and let me check out the order. Would you like anything to drink,sir?  On the house.