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面对生气的客户
A:听着!我受够了。如果你们解决不了这个问题,我要去找另一家公司了。
B:我知道您为什么恼火,格兰特先生。请相信我,我们正尽一切所能来解决这个问题。
A:可是,很明显,你们所做的还远远不够。
B:如果您能给我们几天时间,我们一定能把这个问题解决好的。
Facing the Angry Customer
Look!I've had it enough.If you can't give this in down,I'm going to a different firm.
I understand why you're angry,Mr Grant , and believe me.We'll do everything in our power to work this out.
Obviously,what you are doing is not good enough.
If you could just give us a few more days wo should be able to get this problem on in doubt. |
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