bingxueshugua

A: I realize you are a very busy man,Mr. *.And I'm sorry to take up your time.
B: I don't mind at all, Ms.*.Just tell me how I can help?
A: Well, you know I have been dealing with your company for a long time.And I really dispoint by the service recently.
B: I am very sorry to hear that,Ms.*.Could you tell me about it?