Nick0823

A:  I realize you are busy man, Mr.*** and I'm sorry to take up your time.
B:  I don't mind it at all Ms Worker, Just tell me how I can help.
A:  Well you know I've been dealing with your company for a long time and I'm really dissapointed by the services recently.
B:  I'm very sorry to hear that Ms Worker, Pls tell me about it.