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A:May I help you?
B:Yes, I would like to check in.
Ao you have reservation?
B:Yes, my name is Carol Jiling. That spell "J-I-L-N-G".
A:I am sorry, Jiling, I can't find anything under your name. Do you have your conversation number?
B:No, I don't have with me. But I know have reservation. My hunsband made it for me last month.
A:Well, Let me look it again. How do you spell your first name, mam?
B:C-A-R-O-L. Carol.
A:I don't find the Carol in the computer for today. I have Carol Rose here, but that resevation for next Monday.
A: No, that is no me. My name is Jiling, not Rose. My hunsband reserved for me.
A:Are you sure he reserved your name, mam? Probably he reseved under his name.
B:Ha, his name is Lin, L-I-N.
A:I am sorry, I have nothing here.
B:This is I know th reservation for me.
A:Hem, let me try something. Wait, I have a resevation someone named Jane here. It is spelled J-A-N-G, it is not spelled J-I-N-G. It is for Mr.Carol Jang.
B:Oh, that must be me. Probably they typed the name wrong. My hunsband's English isn't so good.
A:Yes, sometimes it happens that. That's why  we usually carry your conversation number. I am sorry about the inconvenient.
B:It is ok. Probably it is my hunsband's fault. Is that a pool in the hotel?
A:Yes, of course. The pool opens until 10:00pm, so you still have 45 minutes.
B:Good.
A:Here is your key, your room number is 079.
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