Good listening involves reaching into the thoughts and feelings behind a person's words.Watching someone's body language is an important way of doing this.(1)__________________________________________.In a conversation,people's body language is the way they sit or stand,what they do with their hands and the rest of their body.These non-verbal messages can give you important clues to people's thoughts and feelings,confirming or contradicting the words they speak.(2)_____________________________________________.When a conversation is going well,people mirror each other's attitudes, gestures, and manners.When conflict arises, body language is adjusted accordingly.Do not take body language in isolation.See it as part of a large picture,which includes tones of voice, and words spoken.And do not forget practical considerations.Your conversation partner may be shifting in his chair because he dislikes what you are saying.(3)______________________________________________.