下划线部分听的不是很清楚。

想说就说（四）—9： section 5: offering to help colleagues

Are you OK there?

Oh, my computer crashed again.

Can I help?

That will be great, I hate working with computers.

Yeah, there’re very unavailable sometimes.

详细解说：

1.
Are you OK there?

Is everything OK?

Are you all right?

2.
My computer crashed again.

My computer is down.

This printers jammed again.

Some paper stuck the photocopier again.

The fax is not working again.

3.
Can I help?

Do you need any help?

Is there anything I can do it help?

You look like you could you some help.

想说就说（四）10—会话急救包

Are you OK there?

Is everything OK?

Are you all right?

My computer is down.

The fax is not working.

This printers jammed again.

Can I help?

I could you some help.