想说就说（四）—21：section 4: putting people alone hold

Sandra Wu, Qiang Co. international.

Hello, Miss Wu, this is Dam Robeson calling from OBC limited. I’m like to check out my last order, when is exactly what was sent out?

I can check that for you right now, would you mind holding?

Sure, no problem.

Mr. Robeson, I’m sorry our computer system is down, could I call you back later?

Sure, do you have my number?

Yes, I have it right here, I’m so sorry about this.

No problem, I’ll wait for your call.

详细解说：

1.
Sandra Wu, Qiang Co. international.

2.
Would you mind holding?

Could I put you on for a second?

Could I just put you on hold?

3.
Our computer system is down.

The net work was down all morning.

The telephone line is down because of typhoon.

4.
Could I call you back later?

Could I get back to you?

Would you mind if I called you later?

5.
You have my number?

Can I have your number?

想说就说（四）22—会话急救包

Would you mind holding?

Could I put you on hold?

Sure, no problem.

Could I call you back later?

I’ll get back to you soon.

Do you have my number?

Can I have your number?