M: Hello, I have a reservation for tonight.
W: Your name, please.
M: Nelson, Charles Nelson.
W: Ok, Mr. Nelson. That’s a room for five...
M: (1)_________________________.
W: No, no, no... according to our records,a room for 5 guests was booked under your name.
M: No, no... hold on. You must have two guests under the name.
W: Ok, let me check this again. Oh, here we are.
M: Yeah?
W: Charles Nelson, a room for one for the 19...
M: Wait, wait. It’s for tonight, not tomorrow night.
W: Em... Em... I don’t think we have any rooms for tonight.There’s a conference going on in town and...er,let’s see... yeah, no rooms.
M: Oh, come on! You must have something, anything!
W: Well, let... let me check my computer here... Ah!
M: What?
W: (2)_________________________.
M: Great, I’ll take it.
W: But, I’ll have to charge you 150 pounds for the night.
M: What? I should get a discount for the inconvenience!
W: (3)_________________________.
M: Hey, isn’t the breakfast free anyway?
W: Well, only on weekends.
M: I want to talk to the manager.
W: Wait, wait, wait... Mr. Nelson,I think I can give you an additional 15% discount...
