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B：I hope you can help. I've got a bit of a problem with your ATM.
我希望你能帮助我。我用你们的自动提款机时遇到麻烦了。
A：Of course, that's my job. Oh, dear. What's happened?
理当如此，这是我的工作。怎么啦？出什么事了？
B：Well, it's eaten my card! It won't give it back!
嗯，它呑了我的卡！它不把卡还给我！
A：I see ... calm down, don't worry. May I ask what were you doing when it took your card?
我明白了，请您冷静一下，您不必担心。我可以问您一下，当自动提款机没收您的卡时，您正在进行什么操作呀？
B：Yes. I was only entering my PIN. I'm terrible at remembering it, I'm so forgetful, you see.
好的。我只是在输入我的密码。记密码我是很差劲的，你瞧，我很健忘。
A：Hmmm ... and exactly how many times did you enter it, please?
嗯...确切地说您输入了多少次密码？
B：Maybe three times. As I said, I always forget it.
也许3次吧。正如我所说的，我总是记不住密码。
A：Ah! Don't worry; it's just a security measure. If someone uses a card and cannot get the right PIN after three attempts, the bank keeps the card in case it's stolen. Just contact the bank and we'll get it back to you.
啊，别着急，这只是一个安全的措施。如果有人使用银行卡，但无法输入正确的密码，在输入3次后，银行就会留下此卡，以防它是被盗的卡。只要跟银行联系，我们会把卡还给您。
B：Oh, I see. So if I call my branch they can sort everything out for me?
噢，我明白了。那么，如果我给我的支行打电话，他们会帮我解决所有问题？
A：Yes, they'll be happy to help. Believe me, it happens to many people.
是的，他们会非常乐意为您服务。请您相信我，许多人都遇到过这种情况。
B：I'd better try harder to memorise my PIN in future. Thanks.
以后我最好努力记住我的密码。谢谢。
