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标题: 今日英语情景对话推荐:信用卡丢失(1)5.9 [打印本页]

作者: ivytony    时间: 2018-5-9 17:35     标题: 今日英语情景对话推荐:信用卡丢失(1)5.9

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A:IBJ, Client Services Department. Shelley speaking, how can I help?  
这里是IBJ银行,客户服务部。我是Shelley,如何为您效劳?
B:Client Services? Oh, hello. I need your help.  
是客户服务部吗?噢,你好。我需要帮助。
A:Certainly, that's what we're here for. What can I help you with?  
当然,这是我们职责。我可以帮助您做些什么呢?
B:I'm a tourist in this city and unfortunately I've lost my card!  
我是来这个城市旅游的,但不幸的是我刚去了我的卡!
A:Calm down, Sir. Is that an IBJ Debit or Credit Card?  
请您冷静一下,先生。您丢的是IBJ银行的借记卡还是信用卡?
B:Credit Card. The International Credit Card, I can't find it anywhere.  
是信用卡。国际信用卡,我到处都找不到它。
A:Just calm down, Sir. OK, when do you think you lost it?  
请您别着急,先生。那么,您认为是什么时候丢失的?
B:I'm not 100% sure, around an hour ago I guess. I had it in the hotel lobby bar; I used it to charge something to my room. I obviously didn't pick it up again.  
我不是百分之百的肯定,我猜是大约一个小时前。我在酒店大堂的酒吧时还拿着它,我用它把一些花费记入了我的房间的账上。显然我又 没有把它拿回来。
A:That's fine, Sir. Let me just take some details frcm you and we can help you.  
没问题,先生。我这就记一下您的一些详细信息,然后我们可以帮助您。
B:Thank you. Thank you very much.  
谢谢你。非常感谢。


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