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A：Kala, I know you are kind of new in business. And I want to give you some advice.
B: Yes, Mr. Michaels?
A: You have to listen to what the client asks for, what you’re just showing me was not at all in line with the client’s wishes.
B:I’m sorry Mr. Michaels. Could you tell me where the problems are exactly? Maybe I misunderstood the client’s intention.