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A：你好，我是拉尔夫·西蒙斯。请问您是哪一位？
B：我是波拉·布莱克，西蒙斯先生。请问您有什么事？
A：我希望你能帮我清理些问题。你能查阅一下我的账户吗？
B：当然可以，先生。请告诉我您的账号。

Hi ,this is Lalf Simense.With who I am speaking?
This is Pola Blike,Mr Simense.How can I help you ?
I 'm hoping you solve a few things out for me .Could you put up my account?
Certainly,sir.Just tell me your account number , please.