Are you afraid of raising your hand in class even when you know the answer?If you are, most people would say that you are shy.If you feel shy, you are not alone.Nine out of ten people are at least a little shy.(1)_______________________. How do psychologists measure shyness?One way is by observation. They keep detailed records of people's actions,like how often these people speak to others or how long it takes someone to say “hello” to a stranger.Another way to measure shyness is to ask people questions.The test only takes about 10 minutes.It asks questions like: “Do you have many friends?”People must answer either yes or no.These questions can predict how people actually behave in social situations.(2)_______________________.When scientists measure shyness,they are really comparing degrees of shyness.In other words, when researchers say people are shy,they really mean that they are more shy than others.